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Business Hours:

Monday to Friday
9:30 Am to 7:00 Pm
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Saturdays: 1st, 3rd & 5th

OR
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Alternate Saturdays

+91 91361 82061

 hello@macv.in

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MacV Vault

With its origins in Scotland, MacV as a brand, aims to bring in a culture where wearing eyewear rises above just being a fashion accessory and makes it a part of self-care and a wardrobe essential. So, choose your style, wear it with confidence, and make Everyday Iconic.

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  •   Blogs
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    More Blogs →

  •   FAQs

    • How do I know which sunglasses suit me?

    A: Finding the right pair of sunglasses can be a daunting task, but there are a few key factors to consider when selecting the right style to suit your face shape and personal style. Learn more.


    How do I clean my sunglasses?

    A: We have the perfect solution for you! Use the specially crafted microfiber cloth available in the MacV box you received your sunnies in. Apply a bit of water to gently clean your sunglasses. Avoid using harsh chemicals or paper towels that may scratch the lenses.


    What should I do if my sunglasses have defects?

    A: Don't worry! If the damage occurs during the warranty period we will sort you out! Contact hello@macv.in. Terms and conditions apply. 


    Do you offer prescription sunglasses?

    A: Yes we do! We understand the importance of providing the perfect eyewear for your needs. Contact us at hello@macv.in and we will guide you through the process of looking stylish and being comfortable at the same time!


    What is the delivery time for the prescription sunglasses?

    A: It would take 5 to 7 working days for your glasses to reach your doorstep in Mumbai. Other than Mumbai, you can consider the lead time to be 6 to 8 working days.


    Can I wear MacV sunglasses at night?

    A: While we love our sunglasses and know they make you look dapper and chic, we don't recommend wearing them at night. You need all the light you can get!


    Are MacV sunglasses unisex?

    A: Yes! In fact, over 60% of our collection is unisex. We believe in making sunglasses for everyone.


    How can I be sure of the quality of the materials used?

    A: At MacV, we prioritize the quality of materials used in our products. We conduct meticulous quality control checks and thoroughly inspect the materials for authenticity, strength, and overall quality during the manufacturing process. All our products provide protection from UV400 light and some are polarised too. Additionally, We value customer feedback and our dedicated customer support team is available to address any inquiries or concerns you may have.


    Can I return sunglasses purchased online if I change my mind?

    A: We accept returns for online orders for a 7-day period after your order has reached your doorstep. Even better, all online returns are free of cost! To initiate a return, click here.


    How do I know if a particular pair of sunglasses is in stock?

    A: Our website has been carefully crafted by developers and automatically updates live inventory. In the rare case of it not updating, you can contact us at hello@macv.in. to confirm stock availability.


    What should I do if the sunglasses purchased online don't fit properly?

    A: You can return these sunglasses within 7 days and reorder the suitable pair! You could also get in touch with our customer service team for additional help! Don’t worry all returns are free of cost.


    If the sunglasses you purchased online don't fit properly, we've got you covered! You can easily return them within 7 days and reorder a pair that suits you perfectly. We offer free returns, so you don't have to worry about any additional costs. If you need any assistance with the return process or have any other questions, please feel free to reach out to us at hello@macv.in. We will be more than happy to help you find the right sunglasses.


    Are MacV sunglasses polarised?

    A: Yes! We have an entire collection dedicated to polarised sunglasses. We provide you with maximum protection against glare and harmful UV rays. Shop yours here.


    Can I wear MacV sunglasses while driving?

    A: Absolutely! MacV firmly believes in protecting your eyes and recommends you wear our polarised sunglasses. These provide great protection against glare and harmful UV rays, making them ideal for the daily day drive.


    How long will it take for my order to arrive?

    A: Orders usually take 3-7 business days to arrive, depending on your location.


    How do I know if my sunglasses offer UV protection?

    A: While there is no way to test whether sunglasses offer UV protection. All MacV sunglasses are CE UV400 certified.


    Do you offer any discounts?

    A: Yes! We offer various discounts throughout the year. Sign up for our newsletter to stay updated.


    What is the warranty period for MacV sunglasses?

    A: Our sunglasses come with a six-month warranty against manufacturing defects.


    Can I cancel my order after it's been placed?

    A: Yes! However, once an order has been dispatched, it cannot be cancelled.

    More FAQs →